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Cookie Policy

Last Updated: 14 April 2025

This page explains how Sundial House uses cookies and similar small data files on our website, and how you can manage your preferences. We have tried to keep this explanation straightforward.

What Are Cookies?

Cookies are small text files that a website places on your device — computer, phone, or tablet — when you visit. They are widely used to make websites work, to remember your preferences, and to provide information to the website's operators about how visitors use the site.

Not all cookies collect personal data. Some are simply necessary for the website to function correctly; others are optional and may be declined without affecting your ability to use the site.

Cookie Categories We Use

Essential Cookies

Always Active

These cookies are required for the website to operate. Without them, certain functions — such as remembering your cookie consent preference — would not work. They do not track you across other websites and do not store personally identifying information.

Examples: consent storage (localStorage), session continuity

Analytics Cookies

Optional

These cookies help us understand how visitors engage with our website — for example, which pages are viewed most and where visitors spend time. This information is aggregated and used only to improve the site experience.

Examples: Google Analytics (GA4) — page views, session duration, entry pages

Marketing Cookies

Optional

These cookies are used to track enquiry conversions and understand the effectiveness of any advertising we may run. They may share data with advertising platforms.

Examples: Facebook Pixel, Bing Ads UET — conversion tracking

Preference Cookies

Optional

These cookies remember settings and choices you make when visiting our website, so you do not need to re-enter them each time you return.

Examples: language or region preferences, display settings

Your Cookie Preferences

Use the toggles above to choose which optional cookies you accept, then save your selection. Your preference is stored in your browser and used the next time you visit.

Third-Party Services

When analytics or marketing cookies are enabled, data may be shared with the following third-party services:

  • Google Analytics (GA4) — measures site traffic and engagement. Google's privacy policy applies.
  • Google Ads — tracks enquiry conversions from Google advertising. Google's privacy policy applies.
  • Meta (Facebook) Pixel — tracks conversions from any Meta advertising we may run. Meta's data policy applies.
  • Microsoft Advertising (Bing) — tracks conversions from Bing advertising campaigns. Microsoft's privacy statement applies.

We do not sell your personal data to third parties.

How Long Cookies Last

Session Cookies

These exist only for the duration of your browser session and are removed when you close the browser window.

Persistent Cookies

These remain on your device after closing the browser. Analytics cookies typically expire after 13 months; advertising cookies may persist for up to 24 months.

Managing Cookies in Your Browser

You can also control cookies directly through your browser settings. Instructions for common browsers are below.

Google Chrome
  1. Open Chrome and click the three-dot menu (⋮) in the top right.
  2. Select Settings, then Privacy and security.
  3. Click Cookies and other site data.
  4. Choose your preferred setting or click See all site data and permissions to manage specific sites.
Mozilla Firefox
  1. Click the three-bar menu (☰) and select Settings.
  2. Go to Privacy & Security.
  3. Under Cookies and Site Data, click Manage Data to view or remove cookies.
  4. Adjust the Enhanced Tracking Protection level to your preference.
Safari
  1. Open Safari and go to Preferences (Safari menu > Preferences or ⌘,).
  2. Click the Privacy tab.
  3. Under Cookies and website data, choose Manage Website Data to view or delete cookies.
Microsoft Edge
  1. Click the three-dot menu (…) and select Settings.
  2. Go to Cookies and site permissions.
  3. Click Cookies and site data to view, block, or clear cookies.
Mobile Browsers

On mobile devices, cookie settings are usually found under your browser's Settings > Privacy or Settings > Site settings. The exact path varies by browser and operating system. Refer to your browser's help pages for precise instructions.

Note: disabling all cookies may affect your experience on some websites, including this one.

Your Rights

  • You may withdraw or adjust your cookie consent at any time using the preference controls on this page.
  • You have the right to request information about personal data we hold about you under the Personal Data Protection Act 2010 (Malaysia).
  • Disabling optional cookies will not affect your ability to read content on this website or contact us.
  • For questions about this policy or how we handle your data more broadly, please contact us at privacy@{{DOMAIN}}.

Contact Us About Cookies

Privacy Enquiries

privacy@{{DOMAIN}}

Address

No. 23 Jalan Gasing Indah, Gasing Garden Court,
46000 Petaling Jaya, Selangor, Malaysia

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